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Every stalled deal gets a next step to payment: speech analytics for sales calls and chats

AI ROP speech analytics for calls and chats reviews calls, WhatsApp, Telegram, MAX and Avito together with the deal card in your customer relationship management system (CRM) and gives the next step: what to answer the client and how to bring the deal to payment.

Diagnostics · 15 minutes · up to three places where money leaks

Conversation failures slip past you — and deals walk away

You spot-check calls — and hear about a failure when the client is already gone.

All the other conversations pass you by.

Your clients get lost in chats nobody reads.

Salespeople sell in messengers, and you only see the outcome.

You lose the deal on an objection nobody handled.

The salesperson waits for the client to decide, and the client's doubt is left unanswered.

You get a call report — and spend time working out what to do with it.

There are numbers, but no next step on the deal.

A clear step to payment on every deal: each conversation is reviewed together with the deal

AI ROP sees the call, the chat and the deal card in your CRM together, checks them against your team's rules and gives the next step on the deal.

Calls — from amoCRM, Mango Telecom and Bitrix24 (Bitrix24 calls require the Telephony and Drive permissions).

Chats — WhatsApp, Telegram and MAX via Wazzup; WhatsApp and MAX via Wappi; Avito. Voice messages and images are turned into text.

Deal card — stage, amount, tasks, history.

  1. Call
  2. Chat
  3. Objection handled
  4. Invoice
  5. Payment

AI ROP has read-only access to your data.

Bring deals back to payment while there is still time: you see which ones slip away in conversations

The "Communication quality" screen gathers failures at each sales stage: each with a quote from the conversation, how the answer should have gone, and how many deal cards and people it affected.

Communication quality in AI ROP
demo data
  • the call outcome is missing from the deal card;
  • the client's objection was left hanging;
  • the conversation ended before payment was offered;
  • the initiative was handed to the client;
  • the pitch skipped the question about the client's needs.

A fast reply keeps the enquiry: clients waiting for an answer show up at once

You set the response time; speed is measured by human replies.

clients it is time to answer.

Response speed for calls and chats
demo data

You fix the cause of losses based on facts: deviations from your procedures show up in every deal

AI ROP takes the rules from your sales procedures — each with a verbatim quote — and applies them to the review of every deal. A deviation from a rule shows up at once.

A ready salesperson review as a file — for a one-on-one conversation:

  1. What the salesperson does well.
  2. Where they lose deals.
  3. What to fix first.
Salesperson metrics in AI ROP
demo data

Every stalled deal gets a next step to payment and a ready-to-send message for the client

Example — a demo deal at the "Invoice sent" stage. The card is for a child, Gordey; the chat is with his parent, Ermolai:

What is happening. The client promised to discuss the classes with the child and write back by Tuesday; the kindergarten format is provisionally chosen, while the package and payment are waiting for confirmation.

What to do. In the morning, ask the client to confirm the membership, then send the link and ask them to pay today.

Ready-to-send message: "Ermolai, I'm noting down the kindergarten class format. Please confirm the membership you have chosen; once you confirm, I will send you the payment link and the terms right away to secure the place for your child."

What it is based on. Three grounds from the conversations and the deal card — each opens in one click.

How to check the result. Recommendation → events in your CRM → payment: recommendation outcomes show which deals closed as a sale and which moved forward.

Demo deal review: next step and ready-to-send message
demo data

3D Dental revenue up 51% in 7 months: client results of the RENTROP team that built AI ROP

Results of RENTROP's sales management service — the experience AI ROP is built on.

3D Dental

dental diagnostic centre, Astana, Kazakhstan

Before: motivation, sales scripts, team structure, CRM workflow, reporting and the call centre all needed rebuilding.

What we did: a motivation system for medical representatives, sales scripts, team structure, CRM workflow, reporting, the call centre; staff turnover eliminated.

Duration: 7 months.

After: revenue grew from 42 to 63.5 million Kazakhstani tenge (KZT) per month — up 51%.

Our team on this project: head of sales Yulia Dokova and business development director Lyubov Polchenko.

revenue per month, million KZT
42January 2024
63.5July 2024
Open the thank-you letterOpen the thank-you letterOpen the Turanline letterOpen the Turanline letter

Turanline, Istanbul, Turkey: a sales department built from scratch — a CRM system with integrated telephony, hiring, sales procedures, motivation and performance targets, a bot that rates call quality, new wholesale clients in the first two months. Our team on this project: head of sales Maria Zarzhitskaya and business development director Anna Shesterikova.

Open the Apex Global Distribution letterOpen the Apex Global Distribution letter

Apex Global Distribution, Almaty, Kazakhstan: 7 months of work — an organised sales team, updated motivation, training and stronger team performance, sales control and analysis in reporting dashboards, pricing with budgeting, market analysis and a wider product range; the result is steady sales growth. Our team on this project: head of sales Vyacheslav Zadorozhny and business development director Lyubov Polchenko.

−60% / −64%

Sezavi Holiday Homes · property management and short-term rentals, Dubai, United Arab Emirates · we rebuilt the funnel, introduced daily reporting, lead qualification and sales scripts → leads lost as "unanswered" down 60%, as "off-target audience" down 64%. Our team on this project: head of sales Elena Gubskaya and sales director Olga Pavlova.

Open the letter
AED 6,736,787

Rockhill Development · property developer, United Arab Emirates · we built a sales team of 9 people from scratch and introduced motivation and performance targets → turnover of 6,736,787 UAE dirhams (AED) in May from 17 apartments sold.

$10,000 → $90,000

Tours and private guides · United Arab Emirates · we hired and assembled the sales team and set up the CRM system and telephony → revenue grew from $10,000 to $90,000, and the pilot group doubled its conversion rate.

+48%

E-cigarette distribution · Uzbekistan · we introduced motivation and performance targets → turnover grew from 1.181 to 1.749 billion Uzbek sum, up 48%.

Sales control you can rely on: AI ROP is built by RENTROP — 9 years in the market

Stanislav Vaksman — founder of RENTROP, in sales since 2009: commercial strategy, work with company leaders, building systems for revenue growth.

9 years in the market, since 2017
700+ sales teams have worked with us
25+ countries
70 people in the RENTROP team

AI ROP already works for an insurance broker and a villa rental company in Thailand and a tennis school in Russia — about 1,140 deal card reviews a day.

Find out in 15 minutes where your sales lose money — free

How an enquiry travels to payment in your team: you answer questions about your sales, and the questions adapt to your business.

The places where your team loses money today show up within 15 minutes of diagnostics — together with a plan to check them.

Up to three places where money leaks, and a plan to check them.

Find money leaks for free

One picture of your money — in place of cross-checking calls, chats and your CRM

  • order in your CRM and pipelines;
  • promises made to clients in chats;
  • each salesperson's metrics, side by side with your benchmark;
  • money by channel — enquiries, sales and money by source from your CRM;
  • a Telegram report in English at your hour — money, metrics, marketing;
  • role-based access — owner, editor, viewer; a salesperson sees their own deals.
Enquiries, sales and money by channel
demo data

Every deal found gets a step to payment

  1. Your team's conversations are reviewed — with a quote and how to answer better.

  2. Your salespeople have the next step and a ready message for every deal found.

  3. You get a Telegram report at your hour.

  4. At the end — deals that reached payment after AI ROP's recommendations.

In 15 minutes — where money leaks; once connected — conversation reviews and steps to payment

  1. 01
    Up to three places where money leaks, and a plan to check them. Diagnostics takes 15 minutes.
  2. 02
    You see where conversations pull deals away from payment — starting from the last week. Connecting your CRM takes 10 minutes; calls and messengers are connected together with our team; Bitrix24 calls require the Telephony and Drive permissions. Control is switched on with a subscription or a pilot with our team.
  3. 03
    Deviations from your procedures show up in the review of every deal — you step in while the deal can still be saved. Alerts arrive in Telegram. You set the stages, response times and criteria together with our team.
  4. 04
    You see which deals reached payment after the recommendations. Recommendation outcomes: which deals closed as a sale and which moved forward.

Where your team loses money, three ways to grow your sales and the first step — at a free 40-minute sales review

The review is led by a RENTROP business development director. We will walk the path from enquiry to payment: how fast your team replies to enquiries, at which stages deals get stuck and where money leaks — and name three ways to grow your sales and the first step for the coming month. Then, if you decide, we will connect AI ROP together with you, set up to your team's rules.

Stalled deals cool down every day: the sooner the review, the more of them can still be brought to payment.

We will reach you on WhatsApp or by phone during business hours.

Prefer to start on your own? Take the free diagnostics · Pricing

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